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Senior Program Manager

  • Location: St. Louis, MO
  • Start Date: 1/13/2020
  • Job ID: 20-00022
  • Posting Date: 1/13/2020
  • Job Type: Contract
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Position Onsite in St. Louis, MO - 6 months to possibly 2 year contract duration

The Senior Program Manager role entails the management of large, complex Cloud B2B solutions and critical strategic customer accounts. To succeed, the Program Manager must have demonstrated a high level of success in delivering large scale solutions and working closely with clients to build an effective partnership.

You are great at:
  • Developing and maintaining customer relationships, managing customer objectives and expectations with a high level of drive and confidence
  • Identifying and executing continuous improvement initiatives that improve efficiencies and cost
  • Providing reporting and visibility of program status/KPI's for customer and organizational leaders, with a strong business acumen and with strong written and verbal communications
  • Developing delivery milestone reviews, managing scheduling and cost control to a structured methodology following governance and industry best practices
  • Managing relationships with both internal and external cross functional support teams in the Sales, IT, Operations, Support and Engineering organizations
  • Providing solution delivery consultation, working closely to align with customer strategic planning
What it takes:
  • 10 to 15 years of Program Management experience preferred
  • Experience managing large accounts (20+ resources, 12+ months, $2M+) Global project management experience a plus
  • 5+ years of B2B Supply Chain, SAP Integration/Applications delivery experience
  • Experience managing delivery using multiple methodologies and disciplines
  • Dynamic Problem Solver with customer focus
  • Ability to motivate a team to meet tight project timelines
  • Experience with project task planning, resource forecasting and management
  • Detail-oriented with deep experience in project status & budget reporting
  • Must have very strong interpersonal and communication skills including a demonstrated ability to partner with others, and be able manage complex relationships
  • Ability to quickly and effectively triage escalations and drive resolution
  • Bachelor's Degree in Business, Computer Science or related field and experience with Six-Sigma Process or similar methodologies
Posted by Adam Barron
Technical Resource Manager - Midwest
(800) 821-4644 x 9584