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Remote Business System Analyst

  • Location: Rowley, MA
  • Start Date: 1/14/2022
  • Job ID: 22-00037
  • Posting Date: 1/14/2022
  • Job Type: Direct Placement
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Business Systems Analyst works closely with all functional areas at Client Company to identify and document business requirements, describe and diagram business processes, conduct application specific training and assist in the formulation, scoping and development of all technical business solutions such as ERP, CRM, WMS and MES business systems. Business Systems Analyst also works with many functional areas to deploy and support the next generation of enterprise application at Client.

The Business Systems Analyst position requires significant skills in managing and implementing business systems such as ERP, MES, CRM and or WMS plus deep analytical thinking skills, technical skills and at times this position involves being able to take a broader perspective to question and challenge existing ways of doing things in order to develop best overall solutions and practices.

The business system analyst position will be expected to obtain deep business process and system knowledge of all functional areas and processes in Client Company enterprise such as sales, marketing, finance, distribution and manufacturing. Business Systems Analyst must have the ability to interact effectively with all business end users, grasp both technical and business needs quickly and possess outstanding verbal, writing, presentation, work flow analysis and flow-charting skills

RESPONSIBILITIES:

  • Function as primary application subject matter expert for our business systems (CRM, ERP)
  • Interview business stakeholders to gather and document business requirements/needs and translate them into a functional requirement specification
  • Document all possible use cases in development of technical solutions
  • Documents existing business and IT-related processes in both written and visual form (flow charts, diagrams, swim lanes, ERD diagrams)
  • Create/maintain end user/IT documentation, procedures and policies.
  • Develops, coordinates, and executes test plans/scripts/test cycles for solution validation and to ensure business user acceptance
  • Participates in, summarize, and communicate all project meeting discussion points, action items and key takeaways
  • Assists in the management and prioritization of project tasks and deliverables
  • Assists in implementation of business and IT-related processes and procedures
  • Conducts business application training and miscellaneous support for enterprise business applications
  • Acts as functional project leader for cross functional teams and liaison between technical team and business stake holders.
  • Designs, tests, and trouble shoots business reporting for end-users in Tableau, Crystal Reports, Microsoft Reporting services, Power BI and other reporting tools.
  • Provides user training, support, advice and feedback
  • Prepare documentation & flow charts of systems and business
  • Acts as Liaison between technical team and business stake holders

Education, Experience and Skills:

  • Bachelor's Degree in Computer Science or other related field
  • Minimum of 5 years' experience working in an IT/BSA role
  • Advanced knowledge of ERP systems such as SAP, Epicor, Oracle, Global Shop and/or Microsoft applications is a plus
  • Advanced knowledge of CRM systems such as Salesforce, Sugar, Pivotal or Microsoft is a plus
  • Experience implementing business systems such as ERP, MES, CRM and or WMS
  • Proven Project Management skills and ability to juggle multiple priorities
  • Demonstrated ability to translate technical systems processes and procedures into effective training plans for all levels of business end users
  • Advanced MS Office skills (Work, Excel, PowerPoint, Visio, One Note)
Posted by Aaron Goldblatt
Technical Resource Manager
(800) 821-4644 x

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