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Remote Jira & Confluence Admin. contractor

  • Location: , NC
  • Start Date: 1/18/2023
  • Job ID: 23-00032
  • Posting Date: 1/18/2023
  • Job Type: Contract
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Job Duties:
Attend Jira & Confluence specific meetings with partner operating company (GSO & PDL) for admins and technical product owners
Responsible for any issues with Jira and Confluence, to include responding to tickets in ticketing system (ServiceNow), being sure to meet SLAs.

Minimum Candidate Requirements:
Experience with GitHub - nice to have
A very solid grasp and background of Jira and Confluence from a user and administrator perspective.
ServiceNow experience from a user and administrator perspective
Functional O365 (Outlook, Word, Excel, PPT, SharePoint, Teams, etc.) experience
Understanding of Agile & scaling (Safe) methodology
3-5 years of experience preferable in the IT Retail space
High School diploma
EST/CST time zone required, preferably located near one of our many corporate offices, but will consider outside of this guideline based on level of expertise.

Candidate Traits:
Self-starter
Team player
Ability to be an IT partner representative
Solid grasp and background of Jira and Confluence from a user and administrator perspective
ServiceNow experience from a user and administrator perspective
Functional O365 (Outlook, Word, Excel, PPT, SharePoint, Teams, etc.) experience
Understanding of Agile & scaling (Safe) methodology
3-5 years of experience preferable in the IT Retail space
Experience with GitHub
 
Posted by Aaron Goldblatt
Technical Resource Manager
(800) 821-4644 x

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