eCommerce Promotions Consultant
- Location: Bolingbrook, IL
- Start Date: 4/5/2021
- Job ID: 21-00174
- Posting Date: 3/24/2021
- Job Type: Contract
This position is responsible for managing, and executing promotions and pricing on company eCommerce website. Serves as the main point of contact for internal teams working together to deliver the best experience for the guest.
- Maintains promotions calendar to ensure launch dates are met.
- Build and perform end to end testing of promotions to ensure accuracy and provide a positive guest experience.
- Cross-functional liaison between eCommerce Merchandising, eCommerce Marketing, Retail Pricing, IT as well as other departments to plan and execute online promotions and identify and implement improvements.
- Determine appropriate action to quickly fix guest facing promotional errors.
- Partner with Content team on product maintenance and other assigned tasks.
- Monitor and action on daily reporting and alerting.
- Aid in coordinating efforts for major promotional events by partnering with e-Commerce Merchants and Retail Pricing.
- Troubleshoot and resolve system issues and blockers with IT Ops team.
- Own assigned ongoing events such as Mag/Tab, Newsletters, coupon code generation and coordination etc.
- Assist with digital ad-hoc projects
- 2+ years of experience in Retail eCommerce promotions and pricing
- Team player with ability to motivate and work independently with limited supervision
- Ability to analyze data issues and produce working solutions.
- Experience in MS Office including Excel, Word, and PowerPoint
- Demonstrated follow-through skills and the ability to problem-solve
- Strong communication skills, both written and verbal
- Experience with promotions content tools and Content Management Systems (CMS) preferred
- Some on-call weekend hours required