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Digital Operations Support Consultant

  • Location: Bolingbrook, IL
  • Start Date: 9/4/2020
  • Job ID: 20-00427
  • Posting Date: 9/4/2020
  • Job Type: Contract
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Site Operations Support will find ways to improve processes, troubleshoot site issues and provide site solutions while having a guest-centric mindset at all times.

Responsibilities:
  • Resolve digital operations issues with IT and other cross-functional partners
  • Partner with offshore team to build weekly home pages in advance
  • Provide daily/weekly task plans to the offshore team
  • Proof homepages on desktop, app and mobile to ensure accuracy and a flawless guest experience
  • Provide operations support to the eCommerce and promotions teams
  • Be flexible and perform ad-hoc tasks as assigned
  • Ability to use and learn complex web tools
  • Strong communication and organizational skills
  • Ability to work effectively in a remote environment

Skills:
  • 2+ years of IT support experience
  • Recent experience supporting web applications
  • Knowledge of various web tools
  • Experience with Retail/eCommerce helpful
  • Excellent communication skills to work with offshore and cross-functional teams
Posted by Adam Barron
Technical Resource Manager - Midwest
(800) 821-4644 x 9584

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