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Transportation Operations Consultant

  • Location: Chicago, IL
  • Start Date: 7/28/2020
  • Job ID: 20-00357
  • Posting Date: 7/28/2020
  • Job Type: Contract
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The Transportation Operations Consultant has a primary focus around planning, carrier performance and driving execution through routines and rituals, supporting the Transportation Manager. Duties will consist of outbound appointment scheduling and planning, communication with carriers and customers, sites and cross functional stakeholders. Owns specific on-time and in full performance metrics and facilitate operational communication with carrier base and stakeholders as needed. This position will mainly work within Transportation Operations but will have frequent interactions with the entire end to end Supply Chain including Logistics, Customer Supply Chain, and Customer Fulfillment. The successful candidate will have a demonstrated track record in identifying operational trends and making data driven decisions to deliver against core goals for Service. Additionally, this role will be viewed as a key member to help drive day to day execution. The candidate should have experience in operational execution.

  • Drive daily execution with Transportation Managers regarding carrier performance issues, capacity concerns, customer appointment scheduling, and customer/facility service requirements
  • Manage all communication with internal and external stakeholders surrounding customer appointments
  • Support & execution of network productivity initiatives and participate on cross-functional project teams
  • Own KPI performance and improvement strategy for our Transportation Operations teams as well as our carrier base including on time service
  • Track, address and action customer scheduling compliance to requested delivery date through daily planning and weekly routines and rituals with our carrier base
  • Support and assist in creation of internal and external development of SOP's, training, KPI metrics and continuous improvement ideas.

  • 2+ years of experience in Transportation
  • Knowledge of several Supply Chain areas including: Transportation, Logistics, Inventory Management, Customer Service, Supply/Demand Planning, Manufacturing or Procurement
  • Strong analytic skills; the ability to powerfully portray data and leverage to drive continuous improvement
  • Self-starter who can drive results given ambiguity and minimal direction and oversight
  • Excellent verbal and written communication skills across the organization
  • Knowledge of benchmarking and implementation of industry standards and best practices
  • Experience with Microsoft applications, SAP or TMS a plus
Posted by Michelle Rodriguez
Technical Resource Manager- West Coast
(800) 821-4644 x 7685