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Sr. Manager of Warehouse Mgmt. Systems / Director of Warehouse Mgmt. Systems

  • Location: Astoria, NY
  • Start Date: 3/24/2020
  • Job ID: 20-00174
  • Posting Date: 3/24/2020
  • Job Type: Direct Placement
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General Summary:
The Director of IT Logistics would be responsible for configuring, supporting and maintaining logistics systems located in distribution centers within the organization from both a project and operational perspective. This position should also functionally understand end to end processes across applications that interface with logistics systems.

Major Responsibilities:
  • The successful candidate will have a "Can do attitude and "Hands on management style
  • Define, analyze, and evaluate existing logistics business functions and processes leveraging Manhattan Associates WMi
  • Manage WMI 3rd party resources 24/7 support team, business analysis team and developers
  • Perform system maintenance, configuration and support
  • Develop reports and queries
  • Make recommendations to management on opportunities for process improvements by utilizing and leveraging applications in the logistics space
  • Meet with business partners, project managers, and vendor partners to determine project scope and vision, set system goals, identify and resolve system issues, and lead prioritization of build items
  • Work internally with various divisions to communicate changes, enhancements and modifications to users so that issues and solutions are understood
  • Manage configuration changes for applications in the logistics area
  • Document risks and identify mitigation strategies
  • Translate conceptual user requirements into functional requirements in a clear manner that is comprehensible to developers/project team. This includes creating process models, specifications, diagrams, and charts to provide direction to the team
  • Define, coordinate, and manage the execution of test cases as part of System Testing and be able to provide support during and troubleshooting after testing
  • Provide orientation and training to end users for modifications to existing processes and new functionality
  • Respond to emails and queries in a timely manner to insure orders are fulfilled
  • Oversee WMI support team and WMI Development team
  • Ability to work flexible hours (evenings/weekends as needed) to provide support which includes responding to emails/queries in a timely manner to insure orders are fulfilled
  • 25% Travel to various DC locations within the US.

Job Specific Requirements:
  • Must have hands on experience with Manhattan Associates WMi/PKMS or WMos
  • Strong knowledge of SQL
  • Knowledge of AS/400 basic commands (WRKSPLF, OUTQ's, JOBQ's, setup writers and queues, WRKQRY, etc)
  • Fashion industry experience required
  • Knowledge of Manhattan Associates WMi/PKMS database
  • Participation in Manhattan WMS implementation projects
  • Strong understanding of WMS concepts, particularly around Customer Fulfillment
  • Excellent written and verbal communications skills to facilitate communications between and among highly experienced business and IT associates
  • Excellent analytical skills with the ability to breakdown and effectively communicate complex business and technical processes, problems, and issues
  • Excellent planning and organizational skills; capable of multi-tasking across several projects
  • Ability to understand the long-term ( "big picture ") and short term perspectives of situations
  • Personal Attributes: Confident, Self-starter, Strong work ethic, Highly motivated, A Winning 'Will-Do' attitude, Team oriented

Education, Licenses, Certificates, Registrations and/or Experience:
  • Bachelor's degree in Business Administration, MIS/CIS, Engineering, computer science , or related field required
  • 4+ years working on Manhattan WMS required (PKMS/WMi)
  • 2+ years experience on either Functional, Business and/or Technical side in the Supply Chain field to be able to quickly understand and assess the business processes and requirements
  • Experience with EEM vendor portal and Infor M3 ERP preferred
  • Experience on WMS 2011 version or higher preferred
Posted by Robyn Wolf
Technical Resource Manager
(800) 821-4644 x