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eCommerce Project Business Process Lead

  • Location: Denver, CO
  • Start Date: 11/26/2019
  • Job ID: 19-00700
  • Posting Date: 11/26/2019
  • Job Type: Contract
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General Information
Date:
11/21/2019
Requested By:
Role Title:
Digital / eCommerce Project Business Process Lead / Consultant
In Support Of (Project Name or Department):
B2C Project

Request Specifics
Targeted Start Date:
ASAP
Targeted Duration:
3-4 months with an option to extend

Role Expectations
Working Days:
Monday - Friday
Working Hours:
8:00 5:00 (30-40 hrs a week)
Working Location:
Denver
Travel Required:
To Denver if not local 50%
Role Description:
Individual with Digital / Website design and eCommerce knowledge and experience eliciting and documenting detailed requirements, process flows and other inputs to help guide the design of a comprehensive eCommerce solution.

Responsibilities:
  • Work with various business units, tech team and implementation vendor to create and refine key project deliverables
  • Elicit and document detailed requirements to complete detailed design for key digital marketing / eCommerce business processes and advising on corresponding detailed technical design
  • Guide and document the creation of associated business processes
  • Document options and facilitate decision making
  • Advise on eCommerce best practices to help guide the creation of a comprehensive solution (business processes, systems, interfaces, and eCommerce platform)
Role Qualities:
In order to be successful, this individual needs to possess the following qualities:
  • Ability to communicate effectively between business, technical and digital agency teams
  • Inquisitive
  • Detail oriented
  • Diligent
  • Effective task manager
  • Driver mentality with a keen awareness of project delivery phases and dependencies
  • Collaborative
  • Consultant mentality
  • Ability to work in dynamic and evolving environments
  • Ability to work on multiple things at once and wear many hats
  • Willing to learn
Required Skills & Experience:
  • Agile / Waterfall Hybrid delivery methodology
  • Digital / Website design / development
  • eCommerce experience
  • User persona development/ design
  • Understanding of Wireframe creation / development
  • Requirements elicitation
  • Requirements documentation
  • Process flow mapping
  • Design documentation
  • MS Office
Nice to Have Skills & Experience:
  • Jira
  • Brand Marketing
  • SEO
  • Magento, Hybris, Websphere commerce or similar packaged eCommerce software experience
  • Salesforce or integration to Salesforce
  • Data prep / Data conversion experience
  • Call Center, Customer Service / CRM experience
  • Vertex integration
  • Wireframe development
  • Product Information Management
  • Website analytics (Google Analytics etc.)
  • Test and Target
  • Marketing Segmentation
  • SharePoint 365/One Drive
Posted by Aaron Goldblatt
Technical Resource Manager
(800) 821-4644 x

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