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eCommerce Project Business Process Lead

Location: Denver, CO
Start Date: 11/26/2019
Job ID: 19-00700
Posting Date: 11/26/2019
Job Type: Contract

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General Information

Date: 11/21/2019	Requested By:
Role Title: Digital / eCommerce Project Business Process Lead / Consultant
In Support Of (Project Name or Department): B2C Project

Request Specifics

Targeted Start Date:
ASAP

Targeted Duration:
3-4 months with an option to extend

Role Expectations

Working Days: Monday - Friday	Working Hours: 8:00 5:00 (30-40 hrs a week)
Working Location: Denver	Travel Required: To Denver if not local 50%
Role Description: Individual with Digital / Website design and eCommerce knowledge and experience eliciting and documenting detailed requirements, process flows and other inputs to help guide the design of a comprehensive eCommerce solution. Responsibilities: Work with various business units, tech team and implementation vendor to create and refine key project deliverables Elicit and document detailed requirements to complete detailed design for key digital marketing / eCommerce business processes and advising on corresponding detailed technical design Guide and document the creation of associated business processes Document options and facilitate decision making Advise on eCommerce best practices to help guide the creation of a comprehensive solution (business processes, systems, interfaces, and eCommerce platform)
Role Qualities: In order to be successful, this individual needs to possess the following qualities: Ability to communicate effectively between business, technical and digital agency teams Inquisitive Detail oriented Diligent Effective task manager Driver mentality with a keen awareness of project delivery phases and dependencies Collaborative Consultant mentality Ability to work in dynamic and evolving environments Ability to work on multiple things at once and wear many hats Willing to learn
Required Skills & Experience: Agile / Waterfall Hybrid delivery methodology Digital / Website design / development eCommerce experience User persona development/ design Understanding of Wireframe creation / development Requirements elicitation Requirements documentation Process flow mapping Design documentation MS Office	Nice to Have Skills & Experience: Jira Brand Marketing SEO Magento, Hybris, Websphere commerce or similar packaged eCommerce software experience Salesforce or integration to Salesforce Data prep / Data conversion experience Call Center, Customer Service / CRM experience Vertex integration Wireframe development Product Information Management Website analytics (Google Analytics etc.) Test and Target Marketing Segmentation SharePoint 365/One Drive

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