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Salesforce Software Engineering Manager

  • Location: Indianapolis, IN
  • Start Date: 10/25/2019
  • Job ID: 19-00651
  • Posting Date: 10/25/2019
  • Job Type: Direct Placement
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This position will manage, develop and maintain the Salesforce applications to ensure continued delivery of innovative, high quality solutions to meet business needs for those departments currently using Salesforce, as well as building the necessary interface and tools to integrate new departments into Salesforce. This position is responsible for the development, configuration, and operation of the existing implementation and continued operations. In addition, the position involves sprint/release planning using agile practices and managing the day-to-day team operations.

Responsibilities:
" Manage the day-to-day operations of the Salesforce team
" Sprint planning consisting of ticket estimations and resource allocation
" Managing, developing and supporting integrations hosted on the Dell Boomi platform
" Provide global day-to-day end-user support (including system configuration, complex formulas and system maintenance) and assist users with proactive best practices to enhance and increase their knowledge of Salesforce.com
" Establish and implement best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
" Design, document, build, test and deploy enhancements to Salesforce using a variety of tools.
" Ability to serve as a mentor and support the Salesforce admin team with ongoing requests.
" Research changes in upcoming versions of Salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity
" Drive and increase user adoption and ensure user satisfaction, including developing, documenting and delivering training
" Maintain a holistic view of all business processes and users in the system to understand cross functional impacts with regard to configuration, process, workflow and reporting
" Lead/Assist with user requirement sessions and document user requirements to address changing business needs
" Contribute on the technical side of business projects and create solutions to meet challenges (including performing detailed analysis of technical and business requirements)
" Develop and maintain AppExchange applications.
" Successfully document/maintain documentation on application code, application use and flow, and training materials
" Perform routine review of code, configuration, data, and usage to ensure long term viability, integrity, and adoption make recommendations for enhancements and modifications to improve system performance, efficiency, internal business process, and reporting
" Ability to interact with senior members of management, including C-level executives
" Successfully manage multiple concurrent projects
" Prepare and present clear business and technical analysis
" Effective verbal and written communication skills and strong work ethic
" Be able to work in a fun and spirited environment

Experience:
  • 4+ years of experience with technical implementation, day-to-day operations, and long- term maintenance of Salesforce
  • Recent experience leading Salesforce teams as a Team Lead, Project Lead, Architect, Manager, etc.
  • Hands-on experience with Salesforce development including APEX, Visual Force, IDE, API, etc.
  • Keen attention to detail and complex problem-solving abilities from an operational and technical perspective
  • Experience documenting and analyzing process, procedures, and/or policies
  • Must be comfortable in rapidly changing and sometimes ambiguous work situations
Plus Skills:
  • Salesforce Platform Developer certifications
  • Understanding of Lightning component development and interfaces
  • Experience with SQL, DB2, or AS/400
  • Experience developing processes with middleware products including Dell Boomi
Posted by Adam Barron
Technical Resource Manager - Midwest
(800) 821-4644 x 9584

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