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EDI Coordinator

  • Location: Santa Fe Springs, CA
  • Start Date: 9/5/2019
  • Job ID: 19-00545
  • Posting Date: 9/5/2019
  • Job Type: Direct Placement
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General Description. Individual would support EDI and other electronic communications with customers as well as WMS system configurations for, for example, label and packing slip customizations.

TASKS AND RESPONSIBILITIES:
" Manage data sent over via formats EDI, CSV, and XML.
" Monitor EDI processes to ensure that all transmission issues are resolved in a timely manner.
" Assist with set up, test and implementation of new trading partners.
" Assist with modifying existing maps based on customer and vendor changes.
" Recommend and execute modifications to EDI systems in order to improve efficiency, reliability and performance.
" Create and maintain documentation as it related to duties.
" Provide support for Warehouse Management Systems RAMP and Synapse as it relates to customer setup, item master, order management, and floor processes.
" Assist other departments in identifying, resolving and preventing chargebacks relating to EDI
" Assist in creation of UCC Labels and custom Customer Packing Slips using Crystal Reports.
" Coordinate with warehouse management to ensure accuracy of EDI labeling per customer.
" Maintains library of integration specification documents.
" Work with trading partners to resolve any operational issues.

BACKGROUND / KNOWLEDGE:
" Working knowledge of ANSI X12 EDI docs - 940,943,944,945,832,855 and 856.
" Warehousing and inventory systems experience with E-commerce (Nordstrom Dropship, Shopify, etc) and big box retailers (Bed Bath and Beyond, Macys, Nordstrom, JcPenney, Saks, etc).
" Understanding of EDI trading relationships using FTP, SFTP, VAN and AS2 connections.
" Strong attention to detail.
" Able to multi-task and able to perform under pressure.
" Excellent time management and organizational skills.
WMS is Synapse, this experience is a bonus.

Not seeking a customer service person. This person does not need to be a mapper but needs to be able to do front end testing. The key is they need to understand data. How data flows through a system, in and out. How the data is being modified....what happens with the data. Why didn't a file get uploaded, why did it get stuck, etc. 75% of the role is support of customers who may have issues.
This person will have to deal with looking at the EDI documents and data in general and be able to troubleshoot where in the process the issue happened or if something within the file is missing or wrong. Should understand how an EDI file, XML file is and be able to understand how it processes through our system.
Posted by Michelle Rodriguez
Technical Resource Manager- West Coast
(800) 821-4644 x 7685

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