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B2B Support Technician

  • Location: Jacksonville, FL
  • Start Date: 8/5/2019
  • Job ID: 19-00492
  • Posting Date: 8/5/2019
  • Job Type: Direct Placement
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Our Jacksonville-based client is looking for a B2B Support Technician to join their B2B/EDI Team to setup and support business-to-business (B2B/EDI) data integrations between the Client and external IT systems, with a focus on exchanging load tender, status update and customer/carrier invoicing information.


RESPONSIBILITIES:
  • Research customer/carrier inquires
  • Provide technical expertise and support for B2B/EDI communications
  • Setup B2B/EDI integrations through standard integration patterns
  • Test integrations and verify that data exchanges meet requirements
  • Follow up with customers to ensure B2B/EDI requirements are being met
  • Understand the Client's B2B integrations and integration patterns
  • Monitor B2B jobs proactively
  • Identify and resolve integration issues

REQUIRED SKILLS:
  • 1+ years implementing, testing and troubleshooting B2B/EDI integrations
  • 1+ years setting up and troubleshooting B2B/EDI communication
  • 1+ year using integration tools and partnering with different IT groups
  • Billing and/or transportation industry experience
  • Knowledge of common B2B/EDI data exchange standards/patterns (X.12, XML, JSON)
  • Ability to work with minimal supervision in a fast paced, agile environment
  • Proficiency in Word, Excel, Access, SharePoint, and PowerPoint
  • Excellent written and oral communication skills
  • Good technical problem solving ability

Posted by Andy Oliver
Technical Recruiting Manager
(800) 821-4644 x 9223

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