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Technology Delivery Manager I Consutlant

  • Location: Buffalo, NY
  • Start Date: 1/9/2019
  • Job ID: 19-00015
  • Posting Date: 1/9/2019
  • Job Type: Contract
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Job Description: The Technology Delivery Manager I oversees and manages the delivery of software and technical changes in support of corporate initiatives. The Technology Delivery Manager I is responsible for successfully managing one or more software development/technology projects within the constraints of scope quality time and cost. This position works in a team environment and provides technical project management oversight across multiple delivery organizations.
Primary Responsibility: Defines and confirms technology deliverables supporting a project's scope and objectives. Guides activities of the technology delivery teams including delegating tasks to team members identifying resources required for delivery and establishing a master timeline for deliverables. Develops detailed work plans schedules estimates resource plans and status reports for all technical deliverables of a project. Identification of tasks and dependencies resource acquisition and direction budgeting and forecasting progress tracking and development of corrective actions as required and conflict resolution Manages the integration of technology vendor tasks and tracks and reviews vendor deliverables. Obtains staffing and delivery commitments from affected delivery and support organizations to ensure successful delivery of technology components. Creates and maintains technology budgets and schedules in support of overall project objectives. Ensures "corporate project manager is consistently updated with plans schedules and budges. Facilitates an effective Project Change Control process on behalf of Information Technology to ensure the impact of all changes on project plans schedules and budgets are clearly articulated prior to final decisions. Ensures decisions are reflected in updated plans schedules and budgets. Manages the Software development lifecycle for all assigned projects. Administers and manages "quality checkpoints to ensure readiness prior to moving to the next phase of execution. Leads cross functional delivery and technical support teams to complete technology projects / deliverables within planned timeline and budget. Conducts project/program meetings and is responsible for project/program tracking and analysis relative to the technical deliverables of a project. Responsible for reporting status to the overall project manager. Provides technical and analytical guidance to project team. Identifies and manages potential issues and risks across multiple projects. Recommends and takes action to direct the analysis and solutions of major problems. Ensure adherences to technology standards and reviews project/program deliverables. Communicates to client/vendors/leadership/overall project manager. Communicate plans status and issues within the team group or project including both IT and business members and executive management. Serves as the primary point of communication for the technology components of a project. Facilitates the transition of technology deliverables from "development to operations ensuring all aspects of operations are considered including software maintenance computer operations information security administration operations automation service monitoring back-up and recovery and disaster recovery planning.
Knowledge and Skills (Indicate preferred or required): Technical Competencies: Software development requirements management technology architecture and solutions design software engineering SQA project planning Configuration Management; Incident and problem management Troubleshooting and Problem Diagnosis; Vendor Performance Management. PC Skills: MS Word Intermediate; MS Excel Advanced; MS PowerPoint Intermediate; MS Project Advanced; MS Visio Intermediate. Possesses awareness of significant contributing factors to managing technology projects specifically related to software development demonstrates a solid understanding of the end to end SDLC methodologies including change management configuration management source control traceability and risk management. Business/Functional Competencies: Business Acumen; Knowledge; Flexibility and Achieving Change; Health Insurance Industry Knowledge; IT Industry Knowledge; Negotiation Skills; Oral Communication; Stakeholder Relations; Thought Leadership; Vendor Management; Written Communication; Leadership; Strategic Thinking; Global Perspective; Professional Demeanor; Influence and Persuasion; Coaching and Mentoring. Excellent organizational skills and attention to detail. Ability to work effectively under minimum supervision. Effective oral and written communication skills necessary to meet collaboration and/or documentation standards. Ability to manage multiple assignments simultaneously while maintaining quality standards and meeting assigned deadlines. Ability to manage assigned project budget. Excellent organizational skills and attention to detail.
Education: Required Education:Bachelors Degree (Computer ScienceInformation Technologyrelated area of study)
Qualifications:
Working Conditions: Minimum of 5 years technology project management experience required or a combination of education and experience in software development or technology management which would provide an equivalent background. Previous experience managing software delivery projects preferred.
Licenses
Certifications Minimum of 5 years technology project management experience required or a combination of education and experience in software development or technology management which would provide an equivalent background. Previous experience managing software delivery projects preferred.
Experience: Minimum of 5 years technology project management experience required or a combination of education and experience in software development or technology management which would provide an equivalent background. Previous experience managing software delivery projects preferred.
Additional Job Requirements
Experience implementing ServiceNow service management tool
Posted by Michelle Rodriguez
Technical Resource Manager- West Coast
(800) 821-4644 x 7685

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